Features

Everything you need to grow your business.

A complete suite of tools to manage customers, drive loyalty, and increase revenue — all from one platform.

Start Free Trial
See Pricing
Members & Loyalty

Members & Loyalty

Build lasting relationships with digital loyalty cards, points, stamps, and referral programs. Reward your best customers automatically and watch retention soar.

2,450
Digital loyalty cards with points, stamps, and flexible earning rules
Automated referral programs that turn members into brand ambassadors
Birthday and milestone rewards triggered automatically
Member portal for customers to check points, rewards, and tier status
Learn more
Membership Tiers

Membership Tiers

Create aspirational tier systems that motivate customers to keep coming back. Configure unlimited levels with unique perks, multipliers, and exclusive privileges.

Gold
Unlimited customizable tiers with unique names, colors, and perks
Automatic tier upgrades and downgrades based on spending or visits
Tier-exclusive discounts, point multipliers, and early access privileges
Progress notifications that motivate members to reach the next level
Learn more
Booking System

Booking System

Keep your appointment book full and your schedule organized. From online booking to automated reminders, everything works together to reduce no-shows and increase bookings.

Online booking widget embeddable on your website or shared via link
Automated SMS and WhatsApp appointment reminders to reduce no-shows
Staff calendars with availability management and service assignments
Sync with Google Calendar and Outlook for real-time schedule updates
Learn more
E-Commerce

E-Commerce

Launch your online store with a full product catalog, inventory tracking, and promotional campaigns. Accept payments globally and manage orders from your CRM dashboard.

2
Full product catalog with variants, images, and inventory tracking
Order management dashboard with status updates and fulfillment tracking
Promotional campaigns with discount codes, flash sales, and bundles
Seamless checkout with Stripe, Apple Pay, and Google Pay integration
Learn more
WhatsApp Commerce

WhatsApp Commerce

Turn WhatsApp into your most powerful sales channel. AI-powered chatbots handle queries, process orders, and send targeted campaigns — all with 90%+ open rates.

AI-powered chatbot that handles product queries, recommendations, and orders
Broadcast campaigns to segmented audiences with 90%+ open rates
Automated order confirmations, shipping updates, and delivery notifications
Product catalog browsing and cart management inside WhatsApp conversations
Learn more
Analytics & Segments

Analytics & Segments

Go beyond dashboards with actionable intelligence. Segment customers dynamically, track every metric that matters, and let data drive your marketing decisions.

Real-time dashboards for revenue, retention, and member activity
Dynamic customer segments based on spending, visits, and engagement
Automated campaign triggers when customers match segment rules
Exportable reports for sales trends, tier distribution, and ROI tracking
Learn more

Ready to Grow Your Business?

Join thousands of merchants using FavCRM to build lasting customer relationships.

Start Free Trial