AI-ready service flows

Customers should book or buy.

Records, slots, invoices, messages, approvals, and audit logs — from one backend behind every AI-built page.

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Free includes — 100 contacts · 10k AI credits · core CRM + meeting minutes

Workflow WEBSITE
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Agentic CRM

One backend. Two AI agents. Both real.

Hire an AI Manager for your team and an AI Concierge for your customers — both running on the same FavCRM records, slots, invoices, and approval gates.

Team agent assistant

AI Manager for your team

  • Draft replies and summarise threads
  • Recover dormant customers automatically
  • Book on behalf of a caller in real time
  • Generate quotes and follow-up reminders
  • Approve agent actions inline
  • Surface overdue tasks every morning

Workspace chat · Mobile app · WhatsApp brief

Customer-facing agent

AI Concierge for your customers

  • Answer product and service questions 24/7
  • Book a real slot with availability check
  • Check order status, reschedule, or cancel
  • Send payment links and confirmations
  • Hand off to a person when needed
  • Speak in your brand voice, with your records

Website embed · WhatsApp · SMS · Voice

Both agents read and write the same backend. Same records. Same approvals. Same audit trail.

How the video flow works

Three phases from intent to operating layer.

WebsiteBookingShopAgentTrust
01

Choose a service

Real availability, real slot, real deposit.

02

Prepare checkout

Payment link + confirmation, same source of truth.

03

Pause for approval

Sensitive actions logged, every tool call scoped.

Behind the page

Records, slots, invoices, messages, approvals, audit logs.

Operational primitives, not a demo. Both your AI Manager and AI Concierge read and write these records — under the same approval gates.

01

Booking engine

Services, slots, availability, deposits, reminders.

02

Checkout + invoices

Payment links, invoices, retries — same source of truth.

03

CRM records

Customers, history, notes, tags — agent-ready.

04

Agent approvals

Sensitive actions pause for human review.

05

MCP/API control

Tool access, logs, scoped writes — every call audited.

Real customer loops

Three loops your agents close every day.

Booking, recovery, cancellation — same backend, same approvals, same audit trail.

01

Booking a real slot

Customer message → confirmed booking

  1. 01

    Customer asks

    "Any slot tomorrow 3pm?" via WhatsApp.

  2. 02

    AI Concierge checks

    Live availability, reserves the slot, sends a deposit link.

  3. 03

    Backend records

    Deposit invoice + CRM record + reminder scheduled.

  4. 04

    Operator notified

    Calendar updated, audit log entry written.

02

Recovering a dormant customer

Silent list → reactivated revenue

  1. 01

    AI Manager scans

    60-day dormant list each morning.

  2. 02

    Draft sent for review

    Re-engagement message + segment-aware offer.

  3. 03

    Operator approves

    Edits voice, approves, releases the send.

  4. 04

    WhatsApp delivered

    Replies route back into the CRM thread, open and reply tracked.

03

Cancel + refund without losing the customer

Cancel request → retained relationship

  1. 01

    Customer asks

    "Can I cancel my booking?" via Concierge.

  2. 02

    AI proposes

    Refund or reschedule alternative with apologetic offer.

  3. 03

    Operator approves

    Sensitive action pauses for human review.

  4. 04

    Backend executes

    Refund processed, audit captured, CRM note added.

Pricing

Visible before you have to think.

Pick a workspace. Upgrade when you need production limits.

For websites that book and sell we recommend Starter.

Start free

Free

$0 /mo
  • 1 workspace, 100 contacts
  • Core CRM + pipeline
  • AI meeting minutes
  • 1 team member
  • 10k AI credits / month
  • Community support
Start free

7-day free trial

Lite

$19 /mo
  • 1,000 contacts
  • WhatsApp + SMS + email channels
  • Bookings + scheduling
  • Workroom + AI workspace
  • 100k AI credits / month
  • Email support
Choose Lite
Recommended

Most businesses start here

Starter

$49 /mo
  • 5,000 contacts, 3 staff seats
  • Everything in Lite
  • Blog + pages publishing
  • Advanced campaigns
  • 3M AI credits / month
  • Priority email support
Choose Starter

Growing operations

Growth

$149 /mo
  • 25,000 contacts, 10 staff seats
  • Customer segments + targeting
  • Team approval workflows
  • Analytics + reports
  • 20M AI credits / month
  • Priority support + SLA
Choose Growth

Talk to us

Enterprise

Custom
  • Unlimited contacts + staff
  • Custom AI credit limits
  • SSO + audit log exports
  • Custom modules + integrations
  • Dedicated success manager
  • SLA + implementation support
Contact sales
Agent-ready website stack

Start free, then connect agents, apps,
and customer flows to one operating layer.

One backend for team agents, generated apps, and customer-facing checkout.

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Start free — $0